Terms and Conditions

Shipping Policy

At Gifts From Deez Hands in Rosedale, NY we do our best to provide you with accurate shipping times for our products. These times are estimates only.

Products are manufactured daily and shipping time is an estimate of the average number of business days it takes to craft your order and ship the item from the premises. These shipping times are not a guarantee. If you have a time sensitive project, we recommend that you call a sales specialist at 646-966-5862 and arrange expedited shipping.

Products marked “In Stock” are styles that are awaiting reproduction. These items normally ship from the premises within 7-10 business days, however these products are subject to prior sale and availability and lead times are not guaranteed.

Occasionally items shown to be in stock or available get pre-sold. In this case you will be sent an email notification that your item is on backorder. You have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order. Custom made products can have varying ship times and we recommend ordering custom products well in advance to avoid project delays. Specialty items refer to products that are not reproduced and only ONE exist and there will be no exact duplicates available.

Gifts From Deez Hands is not liable for costs associated with shipment delays.

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About Security

One of our highest priorities here at Gifts From Deez Hands in Rosedale, NY is to provide you with a secure online experience. It is our understanding that your privacy and security are of the highest importance and therefore have devoted a great deal of effort toward ensuring the protection of your personal information.

Please take some time to read about the steps that we have taken to protect your information and make your online transmissions safer. We also invite you to review the precautions that you can take to protect yourself further.

We hope that once you understand the measures we employ and the steps you can take to protect yourself, you’ll be confident about the security of you transactions and personal information shared with Gifts From Deez Hands.

1. Positive Identification

Gifts From Deez Hands uses USI Internet’s secure server and secure certificate. IT is registered with site identification authorities to enable your browser to confirm USI Internet’s identity before any transmission is sent.

With This Technology:


  • The Identity Of Our Site Is Automatically Confirmed Behind The Scenes Prior To The Transmission Of Any Customer Information Requested To Complete An Online Order.
  • Your Data Reaches Your Intended Target Or Your Browser Notifies You (Prior To Your Sending Any Personal Information) That The Potential Receiving Site Looks Suspicious And Should Be Avoided.

2. Data Encryption

If you are using a security-enabled browser (such as Microsoft Internet Explorer version 3 or greater, or Netscape Navigator version 3 or greater) the information you send us regarding your account or your purchase is encrypted making it extremely difficult to read even if it is wrongly intercepted.

How We Use the Information We Collect


We May Use the Information We Collect When You Visit the Site To:


  • Administer Contests, Sweepstakes and Surveys
  • Comply With And Enforce Applicable Legal Requirements, Industry Standards, And Our Policies And Terms, Such As Our Terms And Conditions Of Use.
  • Create, Administer And Communicate With You About Your Accounts.
  • Customize Your Experience with Our Site
  • Manage Our Customer Information Database.
    • Administering Our Site
    • Analyzing Our Products, Services and Site
    • Data Analytics and Data Appends
    • Determining and Managing the Effectiveness of Our Advertising and Marketing
    • Developing New Products and Services
    • Managing Our Communications
    • Performing Accounting, Auditing, Billing, Reconciliation and Collection Activities
    • Performing Market Research
  • Process, Evaluate And Respond To Your Requests, Inquiries And Applications.
  • Process, Record And Track Your Purchases, Payments And Rebates.
  • Protect Against And Prevent Fraud, Unauthorized Transactions, Claims And Other Liabilities And Manage Risk Exposure And Quality.
  • Provide, Administer And Communicate With You About Products, Services, Events And Promotions (Including Sending You Newsletters, Coupons And Other Marketing Communications).

Gifts From Deez Hands Utilizes Industry-Standard Secure Sockets Layer (SSL) Technology To Allow For The Encryption Of:


  • Critically Sensitive Information, such as Your Credit Card Number
  • Potentially Sensitive Information, such as Your Name and Address

Help Protect Yourself

If you use a security enabled browser (such as Microsoft Internet Explorer version 3 or greater, or Netscape Navigator version 2.0 or greater), paying attention to two browser features will decrease the chances for unintended or fraudulent use of your personal information.

1. Browser Security Settings
The security preference settings on your web browser are your first means of stopping the theft or unwanted viewing of confidential personal information. The most popular browsers offer you the ability to receive an alert or notification if any of the following occurs or is about to occur.

You Will Be Notified Of:


  • Changing Between Secure and Nonsecure Transmission Modes
  • Receiving an Invalid Site Identification for the Site to Which You are About to Transmit
  • Sending a Transmission Over an “Open” or Unsecured Connection

Check the settings of your browser security features to see all the checks that are possible and those that are currently in place.

2. Browser Security Signals

There are two ways you can recognize the presence of security measures surrounding your data entry on a web page.

1. The URL identifying the page will always begin with “https://” versus the normal “http://.”
2. A security symbol to indicate operation in a mode that supports secure transmissions. A “closed lock” icon is present in the bottom right corner of your Microsoft Internet Explorer browser screen. An “unbroken key” icon appears in the lower left corner of the Netscape Navigator browser screen.

With these security measures in place, you can also feel confident that every credit card transaction you make on our site is safe and secure.

We may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a court order or subpoena; (ii) in response to requests by government agencies such as law enforcement authorities; or (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; (iv) in connection with an investigation of suspected or actual unlawful activity; or (v) to assist in collecting debt owed by you. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice.

It’s Your Choice

You may amend your preferences regarding how we communicate with you by clicking on the “unsubscribe” link in any email you receive from us, by logging into your online account and selecting the options you desire, or by contacting us at any time.

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Damaged & Defective Goods

Gifts From Deez Hands in Rosedale, NY realizes that a product may get damaged in transit or, on occasion, there may be a manufacturer product defect. Rest assured, we will stand by you during this process and make sure we do everything we can to bring it to a satisfying and timeline conclusion—at no expense to you. For us to offer this level of service, however, we need a little help from the customer in the form of a detailed product inspection immediately upon delivery. This will make things much easier if you decide to return the item.

For UPS and FedEx deliveries that are damaged in transit, please contact our customer service team at
646-996-5862 immediately instead of refusing the package. If damages are reported within 7 days for UPS or FedEx deliveries, we can file a claim on behalf of the customer and work to quickly resolve it. Please be aware that replacements or refunds can be hindered or denied if the customer fails to notify Gifts From Deez Hands of defective or damaged merchandise within two business days of receipt.

Customers who sign for delivery and do not notate “damage” assume responsibility if merchandise is damaged. If the product itself appears significantly damaged, you may refuse delivery. Please notify Gifts From Deez Hands of refusal so that we can anticipate the return and send out a new item.

Gifts From Deez Hands will repair or replace the damaged or defective goods for no additional charge. If a return is desired instead of replacement, the “Standard Return Policy” above applies and there may be a restocking fee. Our initial shipping and handling costs will be deducted from the credit.

Failure to follow return procedure for the damaged item may result in a charge for the free replacement item.

Returned items that are found to be in working condition or shipped as ordered may not be eligible for a refund. In such a case Gifts From Deez Hands will email you for your decision on whether to ship the item back to you at your expense or be refunded with a 50% restocking fee and store credit.

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Disclaimer

All products are subject to availability. Due to the character of handcrafting, all dimensions are approximate and actual colors may not match your monitor. Products, information, prices and/or specifications are subject to change without notice. Please call for information.

Satisfaction/Returns

Customer satisfaction is crucial to our growth and development. Our customers are greatly satisfied with their decorative selections. However, if you are not satisfied with your purchase, you must call us at 646-966-5862 within 7 days after receiving item(s) for return instructions. Item(s) must be in original purchase condition for a refund minus a 25% restocking fee. Please repackage the items as received. Return shipping charges are not refundable.

Gifts From Deez Hands in Rosedale, NY will email you a tracking number so you can track the order and check on the delivery date. Shipments ordinarily arrive 1-6 business days from the time they leave the premises. This excludes special promotions.

Gifts from Deez Hands has no control over the in-house time (7-10 days) of an order (time prior to shipment) and do not guarantee or promise delivery dates. Our product is handcrafted just for you. To insure you get the best possible quality product, many reproductions are only made after the product has sold. Therefore, we request that our customers plan ahead and place timely orders that allow for both in-house and the transit time. Contact Customer Service to arrange for expedited shipping at 646-996-5862.

Website Disclaimer

THIS WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND GIFTS FROM DEEZ HANDS EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT RESTRICTION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON OR IN THE MATERIALS OF THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU, NOT GIFTS FROM DEEZ HANDS, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.

Except as stated in these Terms and Condition of Use, the Privacy Policy, or elsewhere on this website, or as otherwise require by applicable law, nether Gifts From Deez Hands nor its directors, employees, licensors, content providers, affiliates or other representatives will be liable for damages of any kind (including, without restriction, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of your use of, your inability to use, or the performance of this website or the content whether or not we have been advised of the possibility of such damages.

Reasonable efforts are expended by Gifts From Deez Hands to ensure the accuracy, correctness and reliability of the content, but we make no representations or warranties as to the content’s accuracy, correctness or reliability.

There may be links to other websites from Gifts From Deez Hands website; however these other websites are not controlled by Gifts From Deez Hands and we are not responsible for any content contained on any such website or any loss suffered by you in relation to your use of such websites. You waive any and all claims against Gifts From Deez Hands regarding the inclusion of links to outside websites or your use of those websites.

The exclusion or restriction of implied warranties or liability for certain categories of damages is not allowed in some US states and foreign countries. Some or all of the restrictions above may therefore not apply to you to the extent they are prohibited or superseded by state or national provisions.

Call for More Information

If you have any more questions about these disclaimers or any other information contained on this site, please contact us today.